Welcome to the HomeSwapper Landlord Website

If you are a social housing tenant you can login to HomeSwapper here or find help, advice and more information about HomeSwapper at our swapper support website here

The UK’s biggest mutual exchange service

More potential swaps with 400,000+ tenants
National coverage with 440+ RPs
Over 260,000+ swaps successfully completed
£200m+ saved on potential void costs
Only MX service with end-to-end case management system
Find out more about HomeSwapper here
If you’d like to chat to us about HomeSwapper, email us on team@homeswapper.co.uk or call us on 01905 361500
Empower your tenants to help themselves and satisfy the Digital Transformation Agenda
Fully integrates with HomeSwapper, with one simple login
Reduces admin time and tenant enquiries
Provides clear online updates
Worcester-based HelpDesk with staff available to provide support in real time
Find out more here

Simplifies the MX process for both landlords and tenants

Simplifies the MX process for both landlords and tenants

Empower your tenants to help themselves and satisfy the Digital Transformation Agenda
Fully integrates with HomeSwapper, with one simple login
Reduces admin time and tenant enquiries
Provides clear online updates
Worcester-based HelpDesk with staff available to provide support in real time
Find out more here

Landlord Resource Centre

Our resource centre provides everything you need to optimise tenant uptake and engagement – the more MX you are able to support, the greater the void cost savings.  That’s why we offer an unparalleled level of resource, so that you can easily:

  • Support your tenants through the stages of using HomeSwapper, from first registering to completing a swap and closing their account

  • Promote the HomeSwapper service to your tenants who are looking to move home

  • Access support in real-time with our Worcester-based Landlord HelpDesk

  • Use our full suite of regularly updated tenant literature, both printable and available to share online

  • Source marketing guides and advice, including our new swapper support packs and tenant event support

  • Access social media and web resources here

We also offer a variety of training packages to help you make full use of HomeSwapper and maximise your void cost savings.

Tenant Support

We believe our tenant support systems are the very best out there.  We offer help and advice directly to HomeSwapper users around the clock through our:

  • Dedicated tenant support website, with an extensive Help Centre

  • YouTube channel, with a collection of walkthrough how-to videos

  • HomeSwapper blog, publishing weekly articles on all aspects of MX

  • Facebook page, which is monitored 7 days a week

  • HelpDesk, which replies to an average of 9,000 emails each month sent by swappers needing help or technical support.