Guides & Advice

We’ve pulled together years of experience and expertise to put together a series of guides to help with all aspects of both promoting the service to new swappers and supporting existing swappers.

Marketing Guide

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Tenant Welcome Guide

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Welcome Guide (NI edition)

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Scroll down for our New Swapper and MultiSwap Support pack

The New Swapper Support Pack will bring together everything that new swappers need to know to welcome them to HomeSwapper.

New Swapper Support Pack

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Advice for Landlords

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New Swapper Support Pack

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Advice for Landlords

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Here’s the Swapper Pack in individual sections for your convenience

Top 10 tips

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Top 10 tips

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How to Register

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How to Register

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Creating a Great Advert

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Creating a Great Advert

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Adding Photographs

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Adding Photographs

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Using Match Filters

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Using Match Filters

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How to use Messaging

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How to use Messaging

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How to MultiSwap

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How to MultiSwap

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Changing Locations

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Changing Locations

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Resetting your Password

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Resetting your Password

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Closing your Account

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Closing your Account

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Where to Find Help

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Where to Find Help

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The MultiSwap Support Pack brings together everything that swappers need to know about creating a MultiSwap

MultiSwap Support Pack

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MultiSwap Support Pack

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Building a MultiSwap

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Building a MultiSwap (b/w)

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How to MultiSwap

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How to MultiSwap (b/w)

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MultiSwap in Real Life

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MultiSwap in Real Life (b/w)

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The Photos Pack is designed to support you to encourage tenants to add photos to their HomeSwapper accounts

Encouraging photo use

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How to add photos

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Carl’s Photo Guide

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Encouraging photo use (b/w)

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How to add photos (b/w)

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Carl’s Photo Guide (b/w)

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The Accessibility Pack is designed to provide information to your tenants on how to use HomeSwapper if they have accessibility needs

Accessibility: The right filters

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Creating a great advert

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Getting around HomeSwapper

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Accessibility: The right filters

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Creating a great advert

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Getting around HomeSwapper

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